
THL TECHNOLOGY SUPPORT FOR YOUR SMART HOME’S SOLUTIONS
DEPENDABLE TECHNOLOGY SUPPORT YOU CAN TRUST
Technology systems can sometimes encounter disruptions, but we’re here to make support simple and stress-free. With proactive and remote network monitoring, quick troubleshooting, and easy system resets at your fingertips, we make sure that your home technology solutions stay reliable and hassle-free. No matter the issue, we’ve got you covered.

Experience Our Benefits

REMOTE REPAIR

APP CONTROL

24/7 SUPPORT COVERAGE

DISCOUNTED SERVICE CALL RATES
What can we monitor?
We monitor whether most of your network-connected devices are online and functioning properly. We can also track the health of many connected AV devices and light switches, though availability depends on the manufacturer. Additionally, we check your internet’s up/down status and measure average upload and download speeds.


What can't we monitor?
Our Service & Support Solutions
Proactive Monitoring and Remote Repair
We'll proactively monitor your technology system and oftentimes troubleshoot potential issues before they arise.
Reactive Remote Repair
Upon hearing from you, your system will be accessed remotely and oftentimes repaired without a service call.
24/7 Email, Text and Chat Support
We’re available to communicate with you in whichever manner best fits your lifestyle.
24/7 Phone Support
Experience the convenience of a live answer by one of our knowledgeable technicians.
App Control
You’ll get a mobile app enabling you to fix many of the common issues that technology systems experience.
Discounted Service Call Rates
In the unlikely event that a service call must be scheduled, when in our Enhanced Plus package you’ll receive discounted labor rates and “priority scheduling” for service.